I discovered early on there was no Tooth Fairy, no Easter Bunny, no Santa Claus, and no inheritance.
As the oldest of four children, I quickly learned that I had a significant role as the result of my birth order. I was to assist my two working parents and be a good role model for my younger siblings. After I graduated from high school, I was ready to explore the world and chose to get busy making a life for myself.
Over the course of the next six years, I went to college in three different states and worked one, two, and even three jobs simultaneously (some things never change), served a voluntary 18-month, full-time mission for The Church of Jesus Christ of Latter-Day Saints while living in Baltimore, Maryland, and lived away from my family. READ MORE
Meet my friend Kate! Kate was born with Dandy-Walker Syndrome and CHARGE Syndrome. She is the daughter of my former college roommate and good friend Rebekah.
After Kate’s birth in November 2012, I spent hours reading online and learning about these two syndromes. Both of these syndromes have given Kate, her parents, and her brothers multiple challenges to overcome.
According to Wikipedia, Dandy-Walker Syndrome is “a congenital brain malformation involving the cerebellum and the fluid filled spaces around it. A key feature of this syndrome is the complete absence of the part of the brain located between the two cerebellar hemispheres (cerebellar vermis). The letters for CHARGE Syndrome stand for coloboma of the eye, heart defects, atresia of the nasal choanae, retardation of growth and/or development, genital and/or urinary abnormalities, and ear abnormalities and deafness. CHARGE syndrome is the leading cause of congenital deafblindness.” READ MORE
Recently, I had the opportunity to join assistants at the Executive Assistants Organization (EAO) Educational Retreat held in Carmel, CA, to present a workshop on communication. What a delightful weekend shared among peers in a beautiful setting.
The tips and tricks to communicate more effectively shared in this workshop came from the DISC training certification program I attended several years ago with a colleague in Southern California led by Bonnie Burn. During the DISC training certification program, we learned about a tool that could help individuals to interact more effectively in the workplace.
Do you ever wonder why your boss or coworkers don’t see it your way or do you feel like you are the only person who cares about the details?
Successful administrative professionals know their strengths and know how to work most effectively with others. They have learned to approach others in different ways by flexing their communication style to meet the needs of the other individual. READ MORE
The business card is an extension of one’s professional life. It offers information for business acquaintances to reach you. The business card communicates your name, company, position, and contact information. This information is critical and is often times used later to identify and remember you.
Have you ever been in a situation where you didn’t have a business card at your fingertips? In those unexpected moments, many scramble for a piece of paper or even a napkin to write down their contact information. Try avoiding being in a position where you don’t have a business card by keeping a few business cards with you at all times.
It’s best to buy a quality business card case to keep your business cards clean and in perfect condition. Keeping your business cards in your wallet or purse over time can damage the card. READ MORE
Most everyone has met someone throughout life they admire. One of the individuals I admire is a career-minded administrative professional, who has made a difference in so many different ways. Meet Karlena Rannals, CAP-OM.
I recently had the opportunity to connect with Karlena and asked her a few questions about her career and IAAP.
Tell us about your career as an administrative professional. Like many in our profession, working in an office environment was not something that I set out to do. I started out (very young) working the back office at a bank. I then went to Japan on an accompanied tour with my spouse and ended up working as a secretary. I was the only American in the office as all others were Japanese nationals. The Major that I worked for gave me a lot of latitude to make the job meaningful. When I returned to the U.S., I moved to California. I went to a temporary agency and landed the assignment at the Rancho Santa Fe Fire Protection District. That was 33 years ago. READ MORE